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Sono Bello's reply to:

Sono Bello - Wouldn't do it again

180 of 226 Sono Bello reviews

Sono Bello's reply:

Dear Anonymous,

Thank you for sharing your thoughts and feedback. We take it very seriously and use every person’s experience to continually improve what we do for our patients.
Over the years we have continually evolved to create a better experience year after year. To help manage our patients’ experience and expectations, we provide all our patients numerous forms and instruction sheets that detail what to expect when having a procedure with Sono Bello. The practice of medicine is a highly variable thing and each patient is unique. So despite our best efforts to clearly describe what to expect, there can and will be some variability.
To help guide our patients, you should have been provided a comfort disclosure that showed you the average Sono Bello patient feels comfortable enough to return back to non-strenuous work within 3.5 days post procedure. While that data represents the average, we understand and expect that some patients will be outside of that. We had hoped our disclosure would clearly line that out, but it sounds like it did not do so in your case. We will review it again and consider revising.
The drainage post procedure is a normal even that can be worrisome. For us, we worry if there is no drainage. That drainage is what helps to minimize swelling and deliver a quicker recovery. I don’t know if it was available at the time, but we have since introduced a color brochure that discusses this aspect in detail. Our hope is that it will make this recovery fact more easily understandable than the instruction forms you had reviewed and signed prior to procedure.
As far as your results, that is a concern to us. We are in the business of providing positive results and would like to better understand your specific case. Please reach out to us at dirpc@sonobello.com so we can better understand how to rectify any concerns.
We at Sono Bello look forward to hearing from you.
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Helpful? 388 Yes 388 13 No 13
Had the same issue 168 Yes 168
180 of 226 Sono Bello reviews
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