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Sono Bello

Sono Bello

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What Their Customers Are Saying

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All testimonials are provided and verified by Sono Bello. Verified testimonials on PissedConsumer is a paid feature of the platform.

The BEST decision I ever made

Sono Bello
1 of 2
Charlotte NC location Dr. Crawford and the entire staff are wonderful! NOT ONE COMPLAINT. I will let my 2 week post pics say the rest! Keep in mind I’m still swollen and not even at my final result!!

Love my new young neck!!

Sono Bello
March 20; Dr Strand and his whole staff made me feel comfortable and got this done for me fast; did not have to be put under. Of course the first two days are hard, still healing now but I’m so happy!! Recovery was pretty fast, no one knows why I look so good....

Excellent Overall

Sono Bello
Had a great experience in the Westchester, NY location. You do meet with a consultant first which did through me off at first, but Tova was very thorough in her explanations and answered all my questions. Did not feel like a sales pitch. Dr. Otake addressed all my additional questions prior to surgery. I called after leaving and asked about some reviews I saw online and even the secretaries were able to make me feel better. My results are great and I had little to no pain the first 4 days after my surgery. I would say that as long as you have realistic expectations and are healthy with the understanding of diet or exercise afterwards, your results are worth it and the experience and those who provide it are very accommodating.
Wesleigh Vlh
map-marker O Fallon, Illinois

False statements on tv

you advertise 1 day results which may take place but you fail to also note on the showing of the models the down time and the type of procedure the model had before taking the after photos.

View full review

User's recommendation: show after photos with type of procedure and the down time

Anonymous
map-marker Phoenix, Arizona

Your woman in tight fitting body suit convinced me that your product is not for me. Next time around , try better marketing!

Your woman in tight fitting body suit convinced me, your product not for me. I cannot write 100 symbols as your ridiculous rule state, so sad.

View full review

User's recommendation: Not for me

Sono Bello's reply dated Jun 09, 2025 to: Nicole K Blu's review

Nicole, we appreciate your feedback. We're disappointed to hear that your experience has not been exceptional. We would like the opportunity to help find a solution. Please contact us at brendafeedback@sonobello.com in our corporate office, so that we may discuss.
Best,
Sono Bello
Resolved
Nicole K Blu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Springfield, Pennsylvania

Resolved: Paid $1500 cash down. Lizz isn't answering calls. Have not gotten an order number. I want a refund

Updated by user Jun 22, 2025

Company fixed the issue and I have been provided with other. Miss understanding. Follow threw in comparison with other Companies.

Original review Jun 07, 2025

It was sn misunderstanding. Lizz had 6 clients and dentist appointment.

And contacted me the next day.

She said she would email me a receipt. Have not gotten it.

User's recommendation: Look into all options . Make sure there's a refund available if canceled.

Sono Bello's reply dated Jun 09, 2025 to: Linda D Byn's review

We appreciate your feedback. We're disappointed to hear that your experience has not been exceptional. We would like the opportunity to help find a solution. Please contact us at brendafeedback@sonobello.com in our corporate office, so that we may discuss.
Best,
Sono Bello
Linda D Byn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Park City, Utah

Refund

not happy with the results, did not fix the problem that I have. Still had fat.

this is Dumb.

Do you want me to write 100 symbols that say bad things? Or you wont let me finish this and log off?

Sono Bello's reply dated Apr 30, 2025 to: Denise B Hdt's review

Dawn, we appreciate your feedback. We're disappointed to hear that your experience has not been exceptional. We would like the opportunity to help find a solution. Please contact us at brendafeedback@sonobello.com in our corporate office, so that we may discuss.
Best,
Sono Bello
Resolved
Denise B Hdt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: No refund

Updated by user May 22, 2025

Company fixed the issue and I have been provided with full refund. I received full refund for the cost of the procedure, not the surgical consult, which I didn’t expect but am very happy this got resolved.

Updated by user May 21, 2025

Thank you so very much, your support I am happy to report got me the refund from Sono Bello that I was due. You are awesome !!!

Updated by user May 15, 2025

Have contacted BBB, Sono Bello Corporate, nothing, no refundSono Bello told BBB they want a doctors excuse for my cancellation.

Original review Apr 29, 2025

Will not refund for a procedure I did not have

They rushed me and after speaking to my physician It was suggested I reconsider

I am being treated for psychiatric issues and didnt think through thoroughly before I paid. I should have never paid upfront. Also charging me the full amount with no refund for scheduling/pro op consultation for the procedure that was slotted in a quite quickly do to a cancellation they had charged someone else for and probably didnt refund them either

Loss:
$7000

Preferred solution: Full refund

User's recommendation: Scam. Do not consider Sono Bello for anything

Sono Bello's reply dated Mar 28, 2025 to: Guest-6517295's review

We appreciate your feedback. We're disappointed to hear that your experience has not been exceptional. We would like the opportunity to help find a solution. Please contact us at brendafeedback@sonobello.com in our corporate office, so that we may discuss.
Best,
Sono Bello
Anonymous
map-marker Levittown, New York

I want my deposit back!

I paid a deposit, my primary doctor wouldn't clear me because of high blood pressure and other medical concerns. Sonobello refuses to refund my deposit. CROOKS!

Sono Bello's reply dated Mar 28, 2025 to: Kendra G Mmj's review

Kendra, we appreciate your feedback. We're disappointed to hear that your experience has not been exceptional. We would like the opportunity to help find a solution. Please contact us at brendafeedback@sonobello.com in our corporate office, so that we may discuss.
Best,
Sono Bello
Kendra G Mmj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hicksville, New York

Surgery

I never Had surgery , My Doctor didn't clear me.

SonoBello refuse to give my deposit back of $1,000 CRooks!!!nonom

Sono Bello's reply dated Mar 18, 2025 to: Saima P Fpm's review

We're sorry you haven't heard back to schedule your consultation. Please reach out to us at brendafeedback@sonobello.com so we can assist you. Thank you for your patience!
Saima P Fpm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Austin, Texas

No response from Sono Bello

I'm interested in getting Sono Bello Triscuplt. We have not received any response so far. We need a response

Sono Bello's reply dated Feb 25, 2025 to: Quentyn Twy's review

Thank you for sharing your feedback. We're disappointed to hear that your experience has not been exceptional. We would like the opportunity to help find a solution. Please contact us at brendafeedback@sonobello.com in our corporate office, so that we may discuss.
Best,
Sono Bello
Quentyn Twy
map-marker Charleston, South Carolina

Awful customer service

I went to a consultation , the office person was so aggressive with getting a down payment, almost seemed like they were working for incentives, the amount was huge, but I was willing to pay, the aggressiveness became uncomfortable, and the blame was shift on me the patient, so be very mindful of doing business with this company, they are not up to par with good customer service.

User's recommendation: No, take your money elsewhere where

Sono Bello's reply dated Dec 13, 2024 to: Verlie Nnc's review

Latoya, we appreciate your feedback. We're disappointed to hear that your experience has not been exceptional. We would like the opportunity to help find a solution. Please contact us at brendafeedback@sonobello.com in our corporate office, so that we may discuss.
Best,
Sono Bello
Verlie Nnc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Chicago, Illinois

Rip off

I had doctors who barely took the time to give me great results.. my stomach looks the same..

the lower stomach area i went in for looks exactly the same! I'm enraged everytime I see the place advertised

Sono Bello's reply dated Nov 14, 2024 to: Denise A Mov's review

Thank you for the positive feedback on your recent experience with us. We take great pride in providing our patients with an excellent experience.
Denise A Mov

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Norfolk, Virginia

The Patient/Client is the Priority

Exceptional customer service, care & support. Their customer patience & courtesy are unmatched.

My concerns were addressed and clarified in one call. My email was answered in less than 24 hours.

Sono Bello's reply dated Nov 04, 2024 to: Guest-6214202's review

Thank you for sharing your feedback with us. We value your feedback and would love the opportunity to connect with you. However, we were unable to locate your profile in our system, which hindered our ability to reach out to you directly. We kindly ask that you reach out to BrendaFeedback@sonobello.com in our corporate office so we can get connected.
Anonymous
map-marker Kerrville, Texas

Won’t do venue treatment after paying for them $2,000

They weren't supposed to do surgery but did it anyway then refused to continue My treatment. Will never recommend them.

$13,000 down the drain. They bully you into to getting surgery done. Will not refund my money for Venus treatments.

They lie to potential clients. You never get to see the surgeon after surgery.

User's recommendation: NO RECOMMENDATIONS

Sono Bello's reply dated Nov 04, 2024 to: Chloie Mel's review

We appreciate your feedback. We're disappointed to hear that your experience has not been exceptional. We would like the opportunity to help find a solution. Please contact us at brendafeedback@sonobello.com in our corporate office, so that we may discuss.
Best,
Sono Bello
Resolved
Chloie Mel
map-marker Lakeland, Florida

Resolved: Refund

Updated by user Nov 23, 2024

Company fixed the issue and I have been provided with apology.

Original review Oct 24, 2024

Have been requesting a refund since July 31, 2024. Nothing has happened yet.

I want my money back. This company will not give me the home office number

User's recommendation: Stay away

Sono Bello's reply dated Oct 11, 2024 to: Kim E Rod's review

We appreciate your feedback. We're disappointed to hear that your experience has not been exceptional. We would like the opportunity to help find a solution. Please contact us at brendafeedback@sonobello.com in our corporate office, so that we may discuss.
Best,
Sono Bello
Kim E Rod

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Tullahoma, Tennessee

Demand Action

Updated by user Sep 08, 2024

They are refusing to address the issue. I'm probably going to have to go to small claims court. I am calling Monday to talk again.

Original review Aug 08, 2024

Even after you reached out to have them call me, I didn't hear from them. This is same response for the month of July and now into August.

I paid for a procedure that the Dr. Said he wouldn't do because I wouldn't love the result. So they said that they would start the refund process.

That was on the 13th of June. Still have not received my refund.

User's recommendation: Don't pay until you know for sure the doctor will approve the procedure.

Sono Bello's reply dated Oct 11, 2024 to: Gabrianna Zyi's review

We appreciate your feedback. We're disappointed to hear that your experience has not been exceptional. We would like the opportunity to help find a solution. Please contact us at brendafeedback@sonobello.com in our corporate office, so that we may discuss.
Best,
Sono Bello
Gabrianna Zyi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Cranston, Rhode Island

I am beyond pissed

i was denied surgery due to Health issues I AM WAITING on my REFUND!!! its been Two Months WHY ?i am so stressed my Mom just recently passed an now my Daughter is fighting for her life my

User's recommendation: don’t GO Through what I experienced

Contact Information

Website:
www.sonobello.com
Mailing Address:
5250 Carillon Pt
Kirkland, Washington 98033
United States
Phone:
(800) 995-1136
Contact Sono Bello Customer Service

Latest Question

How do I get your company to stop sending email to me. I have tried unsubscribing, make as spam and blocking but I still get a email from a new sender just like a robocall please take me off any email list and do not transfer my...

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