Sono Bello - Customer service failure
Once I was told to apply and have financing approved for the procedure the price changed another 1000.00 higher and the customer service department was very unprofessional about how they explained it.Once I complained,they no longer had time to resolve the issues and after 2 weeks and still waiting,I am done using them.Its a scam more concerned about money than the procedures.Each time I re complained still wanting the procedure they told me they would return my call from HQ immediately and assist with my concerns.
I no longer have faith or trust in the work they do when the almighty dollar is their biggest concern.I do not like negotiation when it comes to medical procedures!!
Review about: Sono Bello Customer Care.
Reason of review: Poor customer service.
Monetary Loss: $1000.
Preferred solution: Price reduction.
I didn't like: Customer serv and pricing.