Sono Bello
Reviews and Complaints

The company and I came to an agreement and all matters were resolved. Im happy with the decision that the company has agreed on

I spoke with the acting manager Tonya regarding my issue with pricing. She assisted in the best way possible. And we agreed upon a happy medium.

They promised me a refund over two weeks ago, when I canceled my service because of their deceit, and NOTHING. I even filed with BBB and STILL nothing.

It's absolutely ridiculous. $12,000!!

I went into the meeting with the doctor and got different information then they told me in the intake meeting. I said I changed my mind the morning after I spoke with the doctor and Lonnie Jacobs told me I couldn't get a refund because I was ok'ed by the doctor for surgery.

This is not fair.

The doctor scared me. I want my money backDon

Dr. Perez from Tacoma denied my revision when it's obvious she should fix what she started.

I paid $24000 to have Abex, upper/ lower abs, pubic, waist, hips, thighs, arms, and fbr, all in 2 stages. I had to wait 4 months after my 1st stage because the center of my incision opened up and formed an inch round hole and 1/2 inch deep. They told me to treat it with honey and then vinager n water...no antibiotics! During each visits I kept pointing out my concerned areas and each time they would say I'm still recovering it'll get better.

Well at my 11 months PO check up those areas didn't get any better and my surgeon denied my revision and told me I should be happy that I look smaller n look good in my clothes and said I should invest (more of my money) on red light therapy n other gadgets to fix my areas, and sent me home with a size small compression garment. Then at the front desk I went to schedule my next appointment (2nd stage 6 months ago) and they said I was done and I was "graduated!

What I was left with is a lopsided pooch below my belly button and above my ugly scar that makes me look like I'm 4 months pregnant, a fupa(pubic) that looks like a pin cushion, a roll in upper abs, dog ears on both sides, a dip below my hips above my buttocks, left thigh bigger than right with still a lot of fat, my right arm bigger than my left with still a lot of fat on them, and my fbr still looks like I have side *** I am more disgusted and now depressed about my body now than I was before I started this journey with Sonobello, especially knowing I spent my hard earned money of $24,000 to look n feel better about myself.

Now here I am, trying to get a hold of the manager n corporate so I can get another surgeon for my revision, and I'm being ignored! I've called n sent emails and I get nothing!

They pump you full of liquid stuff and suck it back out of you and say it was your fat. Never lost a pound over a year later look worse than I did before because of these sacks of fuild areas where I used to have muscle now it's just bumps of nothing.

Good day,

I am seeking your assistance in having my down payment returned. I had a scheduled procedure that was suppose to take place on September 28th however, after my pre-operative appointment and candidacy validation visit (09\20) with Dr.

Khawaja, it was made clear that the outcome would not meet my expectations. Dr. Khawaja and his team provided a clear understandable process of the procedure and what was to be an expected outcome with my body type specifically my Visceral fat. Once I expressed my dissatisfaction to Dr.

Khawaja, he asked if in my meeting with Shaena Mansoori Sr. Patient Care Consultant did she not provide me with the procedure process. I mentioned that she had showed me the picture of the visceral fat, but I was not able to hear all that she said as I am a little hard of hearing. It was at that point that he said if he could not meet my expectations there was no need to proceed and I agreed.

He than said that we will refund your money. I asked all of partial as I knew there was a cancelation fee and replied with all and that he will speak with Shaena.

I was looking at the documentation given to me by Sono Bello it indicates that the surgeon has the right to modify\cancel a procedure. This is what occurred, their was a mutual cancelation from both parties.

Also from a legal stand point, for a contract to be legally binding, the parties signing the agreement should be of legal capacity. Meaning the individual should be capable of understanding what they are agreeing to.

Lack of legal capacity makes a contract null and void.

I did not clearly hear what was being said of the outcome of the procedure due to my hard of hearing handicap nor was I asked if I understood. If I was asked I didn't hear that either.

I shouldn't be liable for the cancelation fee due to the above. But the contract also states the following "We consider the balance payment as a definite final confirmation of your procedure.

Cancellation of your surgical procedures before your pre-operative appointment will result of the initial non-refundable surgical fee of $2,495."

The key word the the above quoted statement is BEFORE it was during my pre-operative appointment when Dr. Khawaja and I agreed it was not best to proceed.

Your assistance in this matter is greatly appreciated.

Regards,

Benjamin Del Valle

bendelvalle@***.com

708/238.6564

I went in for a liposuction fat removal on several parts of my body. After the procedure I was in so much pain, that's not told to you.

6mths later I have several marks on my body, heartburn, that I can't get rid of and don't look like I've had any thing done to my body.

Still waiting on a phone call after 4 weeks. This was a serious waste of $13k but I'm not going to stop until someone reach out to me.

I cancelled my procedure & a credit for $10,585.59 has not been issued after 3 months time!

My attorney will be contacting Sono Bello soon.

Thank you!

Kathleen Fleming