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Resolved: Pissed Consumer | Sono Bello review from Sacramento, California

Martha, we’re sorry that your experience was frustrating, but we’re glad for your call and happy that we were able to resolve your concerns.

Update by user Nov 02, 2017

My lawyer had to call to get the issue resolved $10.175.00 was credited to my account 2 months later

Original review posted by user Oct 26, 2017

Sono Bello is trying to make sure they keep my money..... With so many things available to better yourself, I decided to visit Sonobello in Sacramento.

The visit was nice, Naomi the person in charge of sales (she will put it so easy...and convincing, she totally blinded me) I told her my whole situation from; my husband job closing it's doors to my unstable job (but she said no worries "YOU DESERVED THIS") and also not having the kind of money that the surgery will cost ($10.175) so, she also gave examples of what other women have done... charge everything to more than one card.. Usually my husband always walk in with me but this time he decided to stay out...(he is able to recognize a crook when he sees one) and me being naïve and needing to loose weight and so, I went on and said let's do this.... of course she got my card and charge everything, once she saw the card went thru she got paper work ready, I sign all the papers and it was so fast until I came out and my husband ask...

so, what happened? how did it go? Well, I said... I am going to have surgery!!!

and he goes.... "Did you forget that my job it's closing their doors? How about your Asthma? your blood pressure?

Your job? we just got a car...(I've been driving a 99 corolla since 1999) we have so many payments.... OMG!!!!! I started to sweat, my hands got cold.

I was freaking scared.. I called the next day to cancel....CALL THE WHOLE DAY, nobody return my call. I email Mike her office manager, and she finally call back the next day... I kept telling her to cancel everything and she kept saying sure I'll cancel the surgery and you will still have that credit with us....

No, I kept insisting" I can't go thru with this... I can't afford this.. this is not good... the paper work states that I can cancel within 3 days but of course that's why she never returned my call waiting for the 3 days to go by....

I'm still fighting to get my money back... these people are crooks and her last communication was to let me know that my cancellation request was DENIED!!! and that was it... why it was denied, not a letter, not an explanation why....

Do Not Go To Sonobello and make sure you don't have no emergency because the only way to get your money back it's if you do have AIDS, HEP C, AND YOU ARE DYING ... NAOMI TOLD ME THIS...

Review
#1120825 Review #1120825 is a subjective opinion of poster.
Cons
  • Super decivng people
  • Inability to be honest upfront
Reason of review
Return, Exchange or Cancellation Policy
Loss
$10
Preferred solution
Full refund
Sono Bello's reply to:

Sad and in Debt. Don't waste your money. | Sono Bello review from Overland Park, Kansas

At Sono Bello we stand by our patient's results and want to partner with you to get you the results you deserve. Please contact us as soon as possible at jamesr@sonobello.com. Thank you!

I went to Sono Bello back in May of this year. After a consultation with a pretty energetic young lady I was convinced that they could help me contour my body and boost my ego a bit.

i am a 53 year old divorced woman. I met the doctor a week before surgery and quite frankly he did not seem interested in my wants or desires. He suggested more procedures. I had upper and lower abs and waist done as well as free venus freeze on my bra fat.

Now 5 months later I want to cry every time I see my stomach. I still have nerve pain at times and my abdomen looks like a saggy mess. I even have sagging in places where I didn't before. The back of my waist looks no different.

and the bra roll well that doesn't look like it did anything. But they did tell me that I got 4 venus treatments free and I needed 8 to see results. I have yet to see the doctor at any of my "check-ups". i have shared my concerns and am just told to wait until the next visit.

I financed this procedure and am now paying for something I cant even see any results of. as a single mom of 4 who has 2 other children I care for this was a huge sacrifice.

I am disappointed and feeling like I have been taken to the cleaners. It seems like these people take advantage of a person who is vulnerable and pretend that they care while doing it.

Review
#1119035 Review #1119035 is a subjective opinion of poster.
Service
Sono Bello Liposuction Procedure
Reason of review
Not as described/ advertised
Loss
$6000
Preferred solution
Let the company propose a solution
Tags
  • Sono Bello Rip Off
  • SonoBello liposuction
  • Selling Broken Dreams

EX procedure | Sono Bello review

I was getting upper, lower, and sides lipo done in Charlotte, NC. Thank god there was a very helpful nurse to tell me about the EX procedure. That was truly what was my problem area was. I didn't go in thinking I would be super skinny when it was completed. I just wanted to feel better about my body. After 24 years with extra skin hanging from my lower belly over my underwear line I feel great!!!!!!!! Yes it is a major scar, and yes I am not super skinny, but I look 100% better after the procedure. One week after surgery I have also lost 2". It has now been a month. I don't measure the results I just feel good about myself!!! Ladies if you want perfection diet and hit the gym! Sometimes it is the small changes that effect the way you look and feel.
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Testimonial

Sono Bello is a paying client of Pissed Consumer and utilizes its services to proactively identify and correct customer service issues.

Review
#1115561 Review #1115561 is a subjective opinion of poster.
Service
Sono Bello Liposuction Procedure
Pros
  • Doctor
  • Great customer service
Cons
  • Ex procedure was not talked about in council
Reason of review
Good customer service

Bad results | Sono Bello review

I did my lipo with them,stomach ,sides & back roll,cost was $8300.00,i regret wasting my money,my body looks the same with lumps smh,i wish i hadn't done it with them
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Review
#1102208 Review #1102208 is a subjective opinion of poster.
Service
Sono Bello Liposuction Procedure
Cons
  • How they convicted that all would be well
  • False information about over all results
  • Procedures dont work as well as they state and show in pics
Reason of review
Bad quality

Women are worth less | Sono Bello review

How dare you tell women they are worth less, yet want them to pay for you services! no thanks sonobella. Women today have a hard time getting equal pay, and then you tell them how they are becoming more worthless as they get older and still not liking what they see. Your services are way to much money for us girls who are not worth themselves. Just because you said that on tv, how we are worth less, I am all over you and your services. No sonobella. no sono bella no sono bella no sono bella NO SONO BELLANO NO NO!
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Review
#1096703 Review #1096703 is a subjective opinion of poster.

Very negative | Sono Bello review from Creve Coeur, Missouri

I had upper & lower stomach & hip liposuction on June 3rd. 2017 & paid $8000 thru their financing company. However. I am very dissatisfied & see no results at all & just left with ugly scars. I am having anxiety everyday how to pay this huge bill & I tried to cancel before my consultatuon after paying the $1000 deposit. However, I was told that I would have to pay the entire $8000 regardless & now I know Stephanie at St. Louis Sono Bella lied to me. I felt compelled to proceed with the surgery & was so drugged out that I don't even remember coming home, until I felt blood oozing out my sides after I woke up at 9p & my surgery was at 7a. This place is a joke & I would not recommend anyone waste their hard earned money.
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3 comments
Anonymous
#1485375

I call and call these people and they dont answer the phone at all, I too had Stephanie and yes she does go back on what she says and lies. They told my mother and brother after the procedure which was upper chest and abs that to watch out for me to make sure I don't have a heart attack from the procedure. If I would of known that Inwouldnt of done it.

Anonymous
#1420745

I paid over 10,335 out of pocket to have my lower stomach upper stomach and sides debulked in September of 2017. I have very little results .

I had my 3 Month scheduled appointment and explain my dissatisfaction with the nurse and she said because I debulked and not contured I do not get a free revision. I would have to pay to get a revision. I suggest not to go there.

I know my BMI was high but the Consultant and the physician should have been honest. I blew over 10k.

Jonthan
#1370476

Me too

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Review
#1096154 Review #1096154 is a subjective opinion of poster.
Service
Sono Bello Liposuction Procedure
Cons
  • Sales tactic from stephanie
  • Staff
  • Sona bella misrepresentation
Reason of review
Bad quality
Tags
  • Sono Bello Misrepresentation

Honest | Sono Bello review

I am only giving two stars because of after care. I don't want people to know I had surgery but I would like to share my experience. I had my back done, over a year ago now and I have had ONE follow up appointment and the nurse didn't even know what surgery I had done. I paid in cash and I firmly believe that's the reason why my experience was not as attentive as a client, that's how they made me feel. My body suit didn't fit my body type as in when my butt moved the compressor would roll up so after much back and fourth they sent another out after a couple weeks that still didn't cover all the areas done and didn't fit my frame. Recently, because 1 yr you can see most results completed they said well there's some lumps in my back and it's lop sided simple things I just wanted them to consult me on. 2 weeks of phone tag they have my email, my phone, emergency contact, yet still can't reach me after a year to schedule a follow up after my surgery. That's my experience to date, my doctor and nurse were amazing tho absolutely amazing.
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Review
#1088264 Review #1088264 is a subjective opinion of poster.
Service
Sono Bello Customer Care
Reason of review
Poor customer service

Don't go there | Sono Bello review from Schaumburg, Illinois

Pushy people. they lure you in with the "free" consultation. Then after they tell you all the wonderful things they will do for you and tell you it will cost thousands of dollars, and ask for a check to hold your appointment. this company feels that only the wealthy deserve self confidence and pride in ones self. The majority of women who seek the help of such places are either stay at home moms or women who are living paycheck to paycheck and don't have an extra eight thousand dollars that they can spend. Like I said, this company caters only to the wealthy. The average woman doesn't deserve to feel good about themselves or to have self confidence. I have a blog with nearly 52000 followers and I have done everything I can to make sure that they don't even bother with this elitist, money hungry company. Sono Bello should be ashamed of themselves for making hard working women feel like they aren't good enough to feel better about themselves because they can't afford such ridiculous prices.
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1 comment
Anonymous
#1762572

Amen Sister

Review
#1087385 Review #1087385 is a subjective opinion of poster.
Service
Sono Bello Procedure
Reason of review
Cost
Preferred solution
Help everyday women

Sono Bello Orlando

Sono Bello Orlando
I am extremely happy I chose to have this procedure done. I feel great and I look amazing. The advertising that I saw on television had me skeptical at first, and I even read some reviews that were negative, but my experience was out of this world. I have been through radiation and chemo, and it has been hard for me to keep weight off. The procedure was everything I needed to get my life back. I perform a lot and I do a lot of public speaking. I have definitely regained my confidence in appearance.
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Testimonial

Sono Bello is a paying client of Pissed Consumer and utilizes its services to proactively identify and correct customer service issues.

Review
#1086277 Review #1086277 is a subjective opinion of poster.
Service
Sono Bello Procedure
Reason of review
Good quality

Horrible. | Sono Bello review

First off,i was almost sticked with the lidocaine needle by thr doctor before the nurse shouted out,"Wait! The numbing medicine hasnt kicked in yet.Give it a couple more minutes". The doctor laughed it off and waited,while i lay there in horror thinking of what could have just happened within the first 5 minutes of my lower abdomen liposuction.Then,i later found out he only took out two *** pounds when i,him and everyone i spoke to in there ALL know i needed it FLAT.I KNOW state of florida i believe says one can only take out ten pounds of fay per area, says the Jardon seduction plastic company I called after my *** surgery with ORLANDO,FL SONO BELLO.If that is indeed the case,how come Dr.Simmons didnt take out more? What the ***.Fraud customer service as well.Just a bunch of dumb bimbo models hored to pressure you into putting down downpayment they all know you cant get back.None of them medically trained to even be GIVING out quotes at ALL.Im going to my shape lipo in nevada,where they say UPFRONT they remove 85% of the fat all in one go on whatever areas you PAY FOR.NO ***.Plus,sono bello has paid millions for their custumers *** reviews on them to be covered up.2300 bucks ill never get back.
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Review
#1084967 Review #1084967 is a subjective opinion of poster.
Service
Sono Bello Liposuction Procedure
Reason of review
Poor customer service